Return & Refund Policy
Having an issue?
Don’t worry! All of our customers are protected under our Buyer Protection Program which ensures our buyers are 100% fulfilled & satisfied at every step throughout Faadu.in
Changed your mind? After placing an order?
If the order is not yet shipped, buyers can cancel the order by logging into my account & pressing the cancel button next to your order.
Received the product? Below are the resolutions for issues post-delivery.
|Received Broken Product ?||Free replacement within 7 days after delivery. Please fill this form for a free replacement.|
|Warranty||We offer a 6 month manufacturer’s warranty on all of our products. This covers any kind of defects, discoloration & malfunctioning of the product. Fill this form for a free replacement.|
|Returns/Refunds*||You can return the product within 7 days from the date of delivery. Product must be unused, in original case & packaging. Simply fill this form & we promise to assist you through the process.
If the order isn’t dispatched yet, you can login to My Account & click on the cancel button under My Orders tab.
Note: Refunds are processed once the product reaches our warehouse & our team confirms product is original, intact and unused. This process can take 1-2 weeks.
*Please note that return/refund is not applicable on items purchased during sale
|Need help?||If you have any questions, please contact us|