Return & Refund Policy


Having an issue?
Don’t worry! All of our customers are protected under our Buyer Protection Program which ensures our buyers are 100% fulfilled & satisfied at every step throughout Faadu.in

Changed your mind? After placing an order?
If the order is not yet shipped, buyers can cancel the order by logging into my account & pressing the cancel button next to your order.


Received the product? Below are the resolutions for issues post-delivery.

Issue Resolution
Received Broken Product ? Free replacement within 7 days after delivery. Please fill this form for a free replacement.
Warranty We offer a 6 month manufacturer’s warranty on all of our products. This covers any kind of defects, discoloration & malfunctioning of the product. Fill this form for a free replacement.
Returns/Refunds* You can return the product within 7 days from the date of delivery. Product must be unused, in original case & packaging. Simply fill this form & we promise to assist you through the process.

If the order isn’t dispatched yet, you can login to My Account & click on the cancel button under My Orders tab.

Note: Refunds are processed once the product reaches our warehouse & our team confirms product is original, intact and unused. This process can take 1-2 weeks.

*Please note that return/refund is not applicable on items purchased during sale

Need help? If you have any questions, please contact us

 

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