Our goal is to offer you the fastest shipping time possible, & for this we’ve partnered with leading logistics companies to make sure your order reaches you as fast as possible no matter where you live. All of our orders are delivered within 1-3 weeks (across the world).

The time frame for order delivery is divided into two parts:

  1. Processing time: Order verification, quality check and packaging. All orders are prepared to dispatch within 24 hours after the order is placed. During this time, if you wish to cancel your order, you can login to My Account & press Cancel button next to your order. Based on your location, your order will dispatch from our closest warehouse from your location. Our warehouses are located in Singapore, India & China.
  2. Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. We have partnered with leading logistics companies to reach our customers across the world. After processing and leaving the warehouse, items usually take between 1 to 3 weeks to arrive at their destination.

For Refunds and Returns, please read here.

To track your orders, please log into your account.

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Diane von Furstenberg